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Service management and marketing : customer management in service competition / Christian Grönroos

By: Material type: TextPublication details: Chichester : Wiley, cop. 2007Edition: 3. edDescription: 483 sISBN:
  • 0470028629 (hft.)
  • 9780470028629 (hft.)
Subject(s): DDC classification:
  • 658.8 22
LOC classification:
  • HD9980.5 .G776 2007
Other classification:
  • Qblbe
  • Qbab
Online resources:
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Bok Árasluokta Lat 658.8 (Browse shelf(Opens below)) Link to resource Available 6435

Includes bibliographical references and index.

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